Montry Trust Bank

Privacy Policy

We are committed to protecting our members’ privacy. Montry Trust Bank requires information marked as mandatory either to meet legal obligations or to perform our contract with you. Where you are unable to provide this information, we may not be able to open or maintain an account for you. Where we request additional information for other purposes, we will ask for your consent where required.

Last updated: 2026

How We Use Your Personal Information

Montry Trust Bank may process, transfer, and share personal information in the following ways.

For legal obligations

To confirm your identity.
To prevent money laundering, fraud, and other financial crime.
To carry out internal and external auditing.
To maintain basic information about you on a register of members.

For performance of our contract with you

To manage your account or provide other services you request.
To consider applications submitted by you.
To carry out credit checks and obtain or provide credit references.
To undertake statistical analysis and help manage our business.

For legitimate interests

To conduct debt recovery activity where necessary.

With your consent

To inform you about products and services through direct marketing, unless you object, and to conduct market research.
To send statements, updated terms and conditions, service changes, and other account-related information.

Sharing Your Personal Information

We may share relevant information:

With third parties that help confirm your identity and support anti-money laundering checks.
With credit reference agencies and debt recovery agents.
With public authorities where required by law.
With fraud-prevention agencies where fraud is suspected.
With insurers and other service providers connected with your account.
With suppliers providing services to us or on our behalf.
In connection with a reorganisation, merger, or transfer of the bank’s business.
With service providers that administer communications. We will not sell your personal information for unrelated third-party marketing.

Where We Send Your Information

Some organisations that receive personal information may process it in countries with different data-protection standards. Where information is transferred internationally, we take appropriate steps to protect it and require recipients to process it only for permitted purposes.

Retaining Your Information

Montry Trust Bank retains personal information for different periods depending on why it is used. In many cases, information may be retained for a reasonable period after your relationship with the bank ends to meet legal, regulatory, operational, audit, or dispute-resolution requirements.

Your Right to Object

You may object to certain processing based on legitimate interests. Where you make such an objection, we will stop processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or unless processing is required for legal claims.

You may also object at any time to processing for direct marketing, including related profiling. Where you object, we will stop using your personal information for that purpose.

Automated Processing

Montry Trust Bank may use automated processes when assessing loan or membership applications. Where a decision is made solely through automated processing and the law gives you that right, you may request a staff review, express your point of view, ask for an explanation, and challenge the decision.

Withdrawing Consent

Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

How Long We Keep Personal Information

We keep personal information for as long as we maintain a relationship with you and for an appropriate period afterwards where necessary to:

Maintain business records for analysis and audit.
Comply with legal and regulatory retention requirements.
Defend or bring legal claims.
Handle complaints about our services.
Meet other lawful and legitimate retention purposes.

Deletion and Restricted Use

We delete personal information when it is no longer required for the purposes described in this policy. Where information cannot be deleted entirely for technical reasons, we apply appropriate measures to prevent further unauthorised processing or use.